Troubleshooting

If you encounter issues while using SOLVER-AI, here are some general troubleshooting steps you can follow:

1. Re-Build Your Problem Incrementally: If you’re encountering issues, try rebuilding your problem step by step. Start with a basic version of your problem with a few modules. Test this setup to ensure it’s working as expected. Then, gradually add more modules and complexity to your problem. After each modification, test your problem again. This approach allows you to isolate and identify the source of the issue.

2. Check Your Inputs: Make sure all your inputs are correct and in the right format. This includes variable names, data, equations, codes, etc.

3. Verify Your Setup: Ensure that your problem setup is correct. This includes checking your modules, problems, and solvers.

4. Test with Smaller Datasets: If you're dealing with large datasets, try testing your setup with smaller datasets to see if the problem persists.

5. Check for Consistent Naming: Make sure the variable names are consistent across all modules. Any discrepancy in variable names can lead to errors or incorrect results.

6. Review the API Documentation: The API documentation provides detailed information about how to use each endpoint. Make sure you're using the endpoints correctly.

7. Check Your Internet Connection: Ensure you have a stable internet connection. Some issues might be due to network connectivity problems.

8. Update Your API Clients: Make sure your API clients (Python, JavaScript, C++) are up-to-date. Some issues might be due to using outdated versions of the clients.

If you've tried these steps and are still experiencing issues, please don't hesitate to contact us via the Contact page. We're here to help! Remember to log in so we can provide the best support possible. Please provide as much detail as possible about the issue, including the steps you've taken, the expected outcome, and the actual outcome. This will help us diagnose and resolve your issue more effectively.

Thank you for using SOLVER-AI!


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